At City RO Services, we value your trust and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect information necessary to provide our services, including:

• Contact Details: Name, address, phone number, and email.
• Service History: Details of your RO system, previous repairs, and AMC status.
• Location Data: To dispatch technicians to your home.

2. How We Use Your Information

Your data is used specifically to:

• Schedule and confirm service appointments.
• Manage AMC renewals and service reminders.
• Improve our customer support and service quality.
• Send occasional updates regarding your water purifier’s health.

3. Data Protection

We implement industry-standard security measures to ensure your personal details are protected from unauthorized access or disclosure. We do not sell or rent your personal information to third parties.

4. Third-Party Sharing

We only share information with third parties when necessary to fulfill your request (e.g., payment processors or authorized service partners).

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to any inaccurate information.
• Opt-out of marketing communications at any time.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at: Email: support@cityroservices.com

Phone: +91 7982189358